Terms of service

Terms of Service

Last Updated: June 2026

Welcome to Rooted Era Collective. By accessing or using our website, purchasing products, or interacting with our content, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.

1. About Rooted Era Collective

Rooted Era Collective is an online store offering made-to-order apparel, accessories, home goods, artwork, and related products inspired by culture, history, community, and social reflection.

We reserve the right to update, modify, or discontinue any product, service, or portion of the website at any time without notice.

2. Eligibility

By using this website, you represent that:

  • You are at least 18 years old, or

  • You have permission from a parent or legal guardian to use the site and place orders.

3. Product Information

We strive to display product descriptions, colors, images, and pricing as accurately as possible.

However:

  • Colors may vary slightly due to screen settings and printing processes.

  • Product placement and sizing may vary slightly due to manufacturing methods.

  • We do not guarantee that product images will appear exactly the same on every device.

Minor variations do not constitute defects.

4. Orders

When placing an order, you agree that:

  • All information provided is accurate and complete.

  • Payment information is valid and authorized.

  • You are responsible for reviewing sizing charts and product details before purchasing.

Because our products are made to order, orders may enter production shortly after purchase and cannot always be modified or canceled.

We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, inventory limitations, or violations of these Terms.

5. Pricing & Payments

All prices are listed in U.S. Dollars unless otherwise stated.

We reserve the right to:

  • Correct pricing errors

  • Change pricing without notice

  • Modify promotions or discounts at any time

Payment must be received before an order enters production.

6. Shipping & Delivery

Delivery times are estimates and are not guaranteed.

Rooted Era Collective is not responsible for delays caused by:

  • Shipping carriers

  • Customs processing

  • Weather events

  • Supply chain disruptions

  • Incorrect customer information

Customers are responsible for providing accurate shipping addresses.

7. Refunds & Returns

Our Refund & Return Policy is incorporated into these Terms of Service.

By placing an order, you acknowledge that most products are produced specifically for you and may not be eligible for return or exchange except in cases of damage, defects, or fulfillment errors.

8. Intellectual Property

All content on this website is owned by Rooted Era Collective unless otherwise stated, including:

  • Artwork

  • Graphics

  • Logos

  • Product designs

  • Photography

  • Videos

  • Written content

  • Branding elements

No content may be copied, reproduced, distributed, modified, sold, or used without prior written permission.

9. User Conduct

You agree not to:

  • Violate any law or regulation

  • Attempt to gain unauthorized access to the website

  • Distribute malware or harmful code

  • Harass, threaten, or abuse others

  • Use our content without permission

  • Interfere with the operation of the website

We reserve the right to restrict or terminate access for violations of these terms.

10. Community & Cultural Content

Rooted Era Collective may feature content related to history, culture, social issues, education, and community engagement.

The views expressed through products, articles, artwork, or educational materials are intended to encourage reflection, learning, and conversation.

Nothing on this website should be interpreted as legal, financial, political, or professional advice.

11. Limitation of Liability

To the fullest extent permitted by law, Rooted Era Collective shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Website use

  • Product use

  • Delayed shipments

  • Service interruptions

  • Errors or omissions on the website

Our maximum liability shall not exceed the amount paid for the product or service giving rise to the claim.

12. Disclaimer of Warranties

Products and services are provided "as is" and "as available."

We make no warranties, express or implied, regarding:

  • Website availability

  • Product suitability for a particular purpose

  • Continuous error-free operation

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of North Carolina, without regard to conflict of law principles.

14. Changes to These Terms

We reserve the right to update these Terms of Service at any time.

Changes become effective immediately upon posting to the website.

Continued use of the website constitutes acceptance of any revised terms.

15. Contact Information

Questions regarding these Terms of Service may be directed to:

Rooted Era Collective
Email: contact@rootederacollective.com

We are committed to maintaining a respectful, transparent, and trustworthy experience for our customers and community.